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Item type:Publication, Elements of the persistence in innovation: Systematic literature review(MDPI, 2020-12-01)The persistence of innovation is a topic that has been used in recent years. Companies must be in continuous production of innovations to achieve a competitive advantage in the market and for this, it is necessary to have elements that positively influence the persistence of innovating. The objective of the article is to describe the elements that positively influence the persistence of innovation through a systematic literature review in the range of the last 10 years (2010–2019). As a result, 34 articles were obtained and it was identified that investment in R & D, human resources and knowledge management positively influences the persistence of innovation. - Some of the metrics are blocked by yourconsent settings
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Item type:Publication, Fuzzy-logic systems for the evaluation of the usability of e-government websites: a systematic review(Associacao Iberica de Sistemas e Tecnologias de Informacao, 2021-01-01)The digital transformation processes of public administration have led to a progressive massification of electronic government services in the form of web portals that bring together all those that each state puts into consideration towards its citizens. One of the most important aspects to promote the use of these services, in circumstances such as the pandemic that is ravaging the world, is their ease of use. This article presents the results of a systematic review of the state of the art that describes the use of computer systems based on fuzzy logic to measure the usability of websites that provide electronic government services. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, A comparison between usability evaluation methods: A case study in the e-commerce domain(AHFE International, 2022-01-01)Usability is a quality attribute that nowadays must not be ignored by software development teams. Designing a software product that is difficult to use or understand, where the user is lost, and the achievement of the user’s objectives is prevented, can cause users to choose to use similar alternatives. For this reason, Human-Computer Interaction specialists have developed a set of usability evaluation methods that allow problems to be identified to guarantee an appropriate level of user-friendliness of the application. However, there is a large disagreement between the authors as to which is the best method to use. In this study, the results of two of the most used methods to carry out usability evaluations of software products have been compared: the questionnaire and the heuristic evaluation. On the one hand, the questionnaire has turned out to be the method most used by the scientific community because it is easy to use and does not require much material preparation. However, most questionnaires have been aimed at being answered by end-users. In a previous work, we developed a questionnaire for UX practitioners that in this case has been used for the evaluation of an electronic commerce application. On the other hand, heuristic evaluation is a method where specialists verify compliance with certain principles in the design of the graphical interfaces of a software product. It is also widely used like questionnaires but requires more planning and execution time. In this research, it is possible to evidence the differences in the type of problems that can be identified by each of the methods. In conclusion, it is possible to mention that although a percentage of problems are identified that can only be identified with one or the other method, the recommendation is to use both methods as the results complement each other. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, A comparison of accessibility assessment tools in the inspection of an informative government website on the situational status of COVID-19(AHFE International, 2022-01-01)Accessibility is considered a highly relevant quality aspect of software products. However, few websites are designed considering minimum standards that make applications accessible to all people regardless of their capabilities and abilities. Considering that there is a representative percentage of people who experience some form of disability, it is a requirement that government websites that provide information to their citizens meet an appropriate level of compliance. In this study, we report the results obtained from using three accessibility evaluation tools to examine an informative Peruvian government website on the situational status of COVID-19. In addition, the results were compared to determine the differences between the tools. Despite covering the same WCAG standard, the findings demonstrate that the tools evaluate different aspects. Likewise, despite being a government site and being required to comply with a minimum standard of accessibility, the evaluated website lacks some attributes to be accessed by any citizen.1 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Usability in Medical Systems: A Case Study on Redesigning Graphical User Interfaces for Intensive Care Units in a Public Hospital in Peru Using User-Centered Design(Springer Science and Business Media Deutschland GmbH, 2026-01-01)Usability is a key part of software quality, as it affects how easy a system is to understand, learn, and use. In recent years, technology has become more integrated into different areas, including healthcare, where digital tools help with important tasks like patient care. These tools have improved daily work, reduced the time needed for training, and helped medical staff be more productive and satisfied. But even with these benefits, several studies have shown that many medical systems still have usability problems. These issues can make it harder to understand information, slow down patient care, and affect medical decisions. In the worst cases, they could even put patient safety at risk. This study looks at a public hospital in Peru where the system used in Intensive Care Units (ICUs) shows clear usability problems, especially in its user interfaces. These problems show the need for a redesign that better fits the real needs and work context of healthcare professionals. To understand the situation better, a review of similar cases around the world was carried out. This helped identify common usability challenges, design decisions, and methods used—especially those based on the User-Centered Design (UCD) framework. Using this information, the study followed the UCD framework to involve real users throughout the redesign process and improve their experience with the system. Techniques such as interviews, User Personas, Journey Maps, and Empathy Maps were used to understand the context of use and define user requirements. High-fidelity prototypes were created and subjected to heuristic usability evaluations in the project’s final phase. Iterative cycles within the UCD framework continued until the required usability standards were met. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Usage of Generative Artificial Intelligence for the Design of Graphic User Interfaces: Initial Approaches(Springer Science and Business Media Deutschland GmbH, 2025-01-01)The use of generative artificial intelligence has been increasing in recent times. This technology is used to create different types of content from multiple sources of information. The content that generative AI provides to its users can be highly reliable if trained with real data and verified sources. The area of Computer Science is no exception, and there are some approaches to using generative artificial intelligence as a support tool in several phases of the software construction process. This research study discusses how generative artificial intelligence can be used within the User-Centered Design process to develop graphical interfaces. In this study, we present a set of available tools that can be used for the phases: (1) analysis of the context of use, (2) definition of requirements, and (3) elaboration of solution proposals in a software development scenario. Likewise, we present some examples of applying the identified tools developed in the academic field. Through the results, we show what the technology is capable of and offer academia a space to analyze the possibilities for the future. The discussions and conclusions are presented, as well as the possible works derived from this first approach to applying artificial intelligence in the design of graphical software interfaces.2