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Item type:Publication, Investigation of the Effects of Knowledge Management on Organizational Performance Through Human Resource Management as Mediator(SAGE Publishing, 2023-04-17)This research seeks to examine and distinguish the factors influencing empowerment and exertion of knowledge management along with the effect of knowledge management on organizational performance. In addition, this paper investigates human capital as mediator between the relationship of knowledge management and organizational performance. The conceptual model was extended based on the literature review. The primary data were gathered using a questionnaire comprising 48 questions distributed to the personnel of all branches of one of the largest private banks in Iran. Three hundred sixty-one questionnaires were randomly distributed among the personnel, and 334 questionnaires were answered. The gathered data were examined through SPSS and SMART PLS. The results demonstrated the positive impacts of variables including structure, organizational technology, strategy, culture, and trust on organizational knowledge management under study. Moreover, knowledge management directly affects the performance of the organization and through human resource management as mediator. This study motivates the managers and personnel to exploit the accessible organizational assets for enhancing knowledge management practices as well as human resources as the most exquisite organizational capitals. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Analysis of the Organizational Knowledge Management System of Nurse Education Centers with Hybrid Fuzzy DEMATEL-Network DEA Method(IOS Press BV, 2023-12-27)On-the-job training is important for the growth of organizational human capital. The present paper evaluates the efficiency of on-the-job training using the DEA model and knowledge management system to illustrate the interactions of organizational knowledge management concepts for measuring the efficiency of on-the-job training courses for employees within the organizational knowledge management systems. In this research, the DEA method was used to evaluate the efficiency of knowledge management system and analyze the interdependencies of the system. Also, the EU Knowledge and Innovation Management Measurement and the Kirkpatrick models were employed to identify the indicators. This study was conducted on 27 education centers in Iran. The results of evaluating the effectiveness of the knowledge management system show that the factor of “educational resources and facilities” is the most affecting variable and the most affected variable is “educational effectiveness”. Then, based on the DEA method, the weights of the sub-factors of the model were determined, and the efficiency of each step and as a result the efficiency of the whole system was obtained. Inefficient units were discarded and finally the efficient units were ranked. This study can help the organizations to identify the factors affecting the effectiveness of knowledge management programs.