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    Item type:Publication,
    Analysis of factors affecting project communications with a hybrid DEMATEL-ISM approach (A case study in Iran)
    (Elsevier, 2020-08-01)
    Project management; Communications management; Fuzzy DEMATEL; Interpretive structural modeling (ISM); MICMAC Analysis; Construction engineering; Human resource management; Industry management; Business management; Behavioral psychology; Business One of the main factors in the success of projects is communications management and proper and timely distribution of information among all internal and external project stakeholders. Despite of emphasizing on the importance of project communications in the literature, there are few studies identifying factors influencing project communications. This research aims to address this shortcoming by identifying and determining sequences and relationships factors affecting project communications and their clustering. The informed communication strategy allows managers to structure the information flow in a better and more controlled manner and to avoid the costs caused by lack of effective and timely communication. The present study is conducted to help clarify the views of the organization's managers and project managers on project communications, and to identify factors affecting it and how they effectively communicate to successfully accomplish the projects. First a number of factors influencing project communications are identified on the basis of previous studies and interviews with experts and project managers working in oil, gas and power plant construction megaprojects in Iran. Then, these factors are analyzed by using the combination of fuzzy DEMATEL and Interpretive Structural Modeling (ISM) techniques. The relationships and sequence between the indicators are determined so that it can be effective in project communications planning and project success through providing an insight for senior managers and project managers.
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    What do project managers need to know to succeed in face-to-face communication?
    (Taylor & Francis, 2020-10-15)
    Despite emphasising the great importance of project communications to enhance success in the literature, there are few studies underlining the application of psychology to project communications, and no studies regarding the identification and analysis of factors affecting face-to-face communications with stakeholders in different situations. The research here aims to fundamentally address this shortcoming. The factors affecting face-to-face communications and different communication situations have been identified by interview with several experts in psychology and project managers working in oil and gas megaprojects. The data have been analysed by using two questionnaires and the hybrid Fuzzy DEMATEL-ISM and BWM methods. The final results show that the importance of each of these effective factors in face-to-face communication varies in different situations, and that some of these factors influence each other and some are influenced by one or another. Proxima has the greatest influence on other factors. Also, body language has great influence on other factors. The results of the current study could still serve as a reflection of what might be expected at a more general level for face-to-face communications to support good communications planning. The Video Neuro advertising Recommender System improved by applying the obtained research results.
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    Item type:Publication,
    Identifying and prioritizing service compensation factors influencing nurses’ motivation: Application of hybrid fuzzy DEMATEL-BWM method
    (Springer Science+Business Media, 2022-12-17)
    Human resources are a key source of sustainable competitive advantage and are considered as one of the substantial factors for an organization’s success. No organization can survive without its human resources. Understanding employees’ needs, desires, and satisfaction is essential. Organizational managers consider financial and non-financial compensation for employees’ service. There is a need for a practical look at the field of nursing service compensation, especially in the healthcare system. In this study, the factors affecting nursing service compensation in the selected private hospitals in Iran were initially identified and confirmed using the exploratory and confirmatory factor analyses. The three major factors are empowerment components, organizational components, and financial components. Then, the driver factors (causes) and dependent factors (effects) in the nursing service compensation system were investigated and their relationships were determined using the fuzzy DEMATEL technique. Finally, these factors were ranked using the best–worst (BWM) method. The results of BWM indicate that financial components gained the top-ranked, followed by organizational components, and empowerment components.
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    Item type:Publication,
    Analysis of the Organizational Knowledge Management System of Nurse Education Centers with Hybrid Fuzzy DEMATEL-Network DEA Method
    (IOS Press BV, 2023-12-27)
    On-the-job training is important for the growth of organizational human capital. The present paper evaluates the efficiency of on-the-job training using the DEA model and knowledge management system to illustrate the interactions of organizational knowledge management concepts for measuring the efficiency of on-the-job training courses for employees within the organizational knowledge management systems. In this research, the DEA method was used to evaluate the efficiency of knowledge management system and analyze the interdependencies of the system. Also, the EU Knowledge and Innovation Management Measurement and the Kirkpatrick models were employed to identify the indicators. This study was conducted on 27 education centers in Iran. The results of evaluating the effectiveness of the knowledge management system show that the factor of “educational resources and facilities” is the most affecting variable and the most affected variable is “educational effectiveness”. Then, based on the DEA method, the weights of the sub-factors of the model were determined, and the efficiency of each step and as a result the efficiency of the whole system was obtained. Inefficient units were discarded and finally the efficient units were ranked. This study can help the organizations to identify the factors affecting the effectiveness of knowledge management programs.
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    Item type:Publication,
    Analysis of key factors affecting risk tolerance in project-oriented firms using hybrid fuzzy DEMATEL-ISM: An empirical study
    (University of Belgrade, 2025-01-01)
    Project risk management is one of the project management knowledge areas that identifies, analyzes and deals with project risks. One of the important factors influencing the decision-making of a project-based organization is the level of risk tolerance of organization. This study focuses on the factors affecting the level of risk tolerance of project-based organizations. For this purpose, in the first step, the potential factors affecting risk tolerance are extracted by reviewing the related literature. In the next step, the factors affecting the organization's risk tolerance level are identified by using the Fuzzy Delphi method in several steps. The most effective factors are identified by experts? judgment using a questionnaire. Then, the relationships between these factors are determined by using the Interpretive Structural Modeling (ISM) method. The intensity of these relationships and the intensity of the effect of the factors are investigated by using the Fuzzy DEMATEL method. Finally, the factors are ranked based on their weights by utilizing the Fuzzy DEMATEL method. In this study, 13 external and internal factors are ranked using questionnaires based on the experts? opinions. Four external factors include political conditions and international relations, the conditions of the capital markets such as stock market, investment security and government support. These factors have significant influence on the other factors as well as the project-based organization. The findings of this study direct project managers to accurately identify the risk tolerance level of the key project stakeholders in order to efficiently plan and implement project risk management and achieve project goals..
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