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    Explorers, audacious, hesitant, and hermetics: N-helix dynamics and collaboration behavior in Latin America family firms
    (Universitat de Barcelona, Facultad de Economia y Empresa, 2024-01-02)
    This research aims to explore the collaborative behavior of family firms based on their partners, the objective of cooperation, their market position, and the intensity of competition. This research used a N-Helix approach and implemented a multiple correspondence analysis in a sample of 127 Chilean family businesses of different ages, sizes, and industries. According to their collaboration behaviors, the data analysis proposes that family firms may be grouped into four clusters: Explorers, audacious, hesitant, and hermetics. These clusters are defined principally by the number of collaborators and the goals of the collaboration. Additionally, Triple Helix and dyadic collaborative partnerships have been identified when exploring the cooperative behavior of family firms. These research findings have implications for understanding the dynamics of family firms' collaboration and analyzing the critical strategical issues found in family firms' collaborative behavior.
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    Tourism metamorphosis: Reshaping destination attractiveness in a post-pandemic world
    (EnPress Publisher, LLC, 2024-01-01)
    Through Qualitative Comparative Analysis (QCA) on destination attractiveness characteristics at the country level, this study identifies attribute configurations in the pre-and post-pandemic period to analyze the changes and differences generated by an exogenous event (COVID-19). The results suggest that the destination attractiveness attributes work together, in multidimensional configurations, to increase leisure travel volume. We found an important change in pat-terns/configurations of attractiveness between the pre-and post-pandemic scenarios. Our findings suggest that the destination attributes may change in importance and valuation or disappear for some configurations. The conclusion has implications for the stakeholders related to the destination attractiveness development, showing possible patterns of tourism attributes to guide the action to improve the resilience in the tourism sector and recover these activities in a disaster scenario.
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    Navigating job satisfaction in family firms during crisis
    (Frontiers Media SA, 2024-01-01)
    Occupational health is one of the aspects significantly affected during crisis periods. It is essential to learn about the factors that improve organizational capacity in coping with such shocks. This study investigates how the working environment of a family business influences job satisfaction during crises. Conducting a survey with 516 employees at the peak of the pandemic, the research utilizes structural equation analysis, revealing that family business environments can mitigate burnout, enhance affective commitment, and consequently, boost job satisfaction. The study highlights the need to manage burnout and utilize resources, such as employee commitment, for family firms to sustain job satisfaction amidst disruptions. It deepens the comprehension of family businesses’ crisis response, emphasizing the significance of human resource commitment and management. The investigation illuminates the dynamic interplay between the work environment, employee well-being, and organizational resilience, providing valuable insights for both theoretical understanding and practical application.
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    Exploradores, audaces, vacilantes y herméticos: dinámicas N-Helix y comportamientos de colaboración en empresas familiares de América Latina
    (Universitat de Barcelona, 2024-01-02)
    Aquesta recerca pretén explorar el comportament col·laboratiu de les empreses familiars en funció dels seus socis, l'objectiu de la cooperació, la seva posició en el mercat i la intensitat de la competència. Aquesta investigació empra un enfocament N-Helix i implementa una anàlisi de correspondència múltiple en una mostra de 127 empreses familiars xilenes de diferents edats, mides i indústries. Segons els seus comportaments de col·laboració, l'anàlisi de dades proposa que les empreses familiars es puguin agrupar en quatre grups: exploradors, audaços, vacil·lants i hermètics. Aquests clústers es defineixen principalment pel nombre de col·laboradors i els objectius de la col·laboració. A més, s'han identificat associacions col·laboratives Triple Hèlix i diàdiques en explorar el comportament cooperatiu de les empreses familiars. Aquests resultats de la recerca tenen implicacions per entendre la dinàmica de col·laboració de les empreses familiars i analitzar els problemes estratègics crítics que es troben en el comportament col·laboratiu de les empreses familiars.
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    Job-Demand and Family Business Resources in Pandemic Context: How They Influence Burnout and Job Satisfaction
    (Frontiers Media S.A., 2023-01-05)
    This research aims to explore how work demands and resource variables affect the burnout and satisfaction of employees of family businesses in the context of the pandemic (COVID-19) and the moderation effect of fear of COVID-19 on this relationship. A sample of 214 Chilean family business employees is used for hypotheses testing. Results indicate that the demands and resources partially explain the burnout and satisfaction of employees of family firms during the pandemic. Employees’ fear of COVID-19 moderates the relationship between resources-demands and burnout-job satisfaction in family firms. This work contributes to understanding how these organizations can manage adverse scenarios to survive and continue operations.
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    Female Underperformance Hypothesis Revisited: Methodological Review and Empirical Testing
    (SAGE Publications Inc., 2023-10-01)
    Comparison between the performance of female and male-managed firms has long been a subject of research interest. Although the argument is that firms run by women have lower performance than those run by men, there is no agreement on the effects of managerial gender on companies’ financial outcomes. This study conducts a methodological review of quantitative research on the relationship between female business leadership and firm performance from 2010 to 2020. This review identifies the most frequently used dependent and explanatory variables and econometric models in the literature. Most studies have not considered endogeneity bias in their model specifications; therefore, these results could be biased and unreliable. We select empirical models to test the female underperformance hypothesis using a sample of Chilean firms. Our findings suggest that managers’ gender does not significantly affect business performance when endogeneity is addressed. Our methodological review reveals a significant gap in the research on female managers and firm performance in the Latin American context, and the empirical test provides new evidence in this vein.
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    Between pride and frustration: why committed public healthcare workers consider exiting
    (Emerald Publishing Limited, 2026-01-01)
    This study examines why healthcare professionals in public hospitals may still express intentions to leave their organizations despite reporting favorable levels of workplace well-being and affective commitment. It introduces ambivalent identification as a mediating mechanism that helps explain turnover intention in the public sector. Design/methodology/approach Drawing on the job demands–resources model and social identity theory, survey data were collected from 520 administrative and healthcare personnel in two Colombian public hospitals. Partial least squares structural equation modeling (SmartPLS) was used to test the relationships among workplace well-being, affective commitment, ambivalent identification, and turnover intention. Findings Results show that workplace well-being and affective commitment are negatively associated with ambivalent identification, while ambivalent identification is positively related to turnover intention. Mediation analyses confirm that ambivalence transmits the effects of well-being and commitment on turnover intentions. These findings highlight that even committed and engaged employees may consider leaving when organizational identification is marked by unresolved tensions. Originality/value The study advances public management research by integrating ambivalent identification into turnover models, extending the job demands–resources framework, and applying social identity theory to a Latin American public healthcare context. It highlights identity-based mechanisms that help explain why traditional retention resources may be insufficient in public hospitals and offers practical guidance for managers seeking to detect and address ambivalence to strengthen workforce stability.
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    Apptivism': Women's activism through digital applications to solve invisibilized needs
    (Costa Rica Institute of Technology, 2025-09-01)
    The rise of mobile applications developed by women and for women has significantly expanded, addressing diverse topics such as empowerment, health, and social inclusion. These applications have evolved into a distinct form of digital social entrepreneurship, providing innovative solutions to gender-specific issues. However, there remains limited consensus on whether these initiatives effectively contribute to making women's needs more visible and addressing gender disparities in digital spaces. This study examines the role of women-oriented applications as a form of digital activism, assessing their capacity to raise awareness, empower users, and drive social change. Using a thematic analysis of 30 mobile applications created by women, we identified key areas where these technologies contribute to gender equity. Our findings demonstrate that women-led applications not only tackle gender-specific challenges but also act as catalysts for digital activism, fostering community-building, empowerment, and the creation of safe digital spaces. Furthermore, these initiatives align with and significantly advance the United Nations Sustainable Development Goals (SDGs), particularly SDG 5 (Gender Equality), SDG 10 (Reduced Inequalities), SDG 3 (Good Health and Well-being), and SDG 12 (Responsible Consumption and Production). Through sentiment and thematic analysis of user feedback, our results indicate that these applications effectively amplify the visibility of women's unmet needs, provide essential resources, and reduce gender gaps in digital participation. Moreover, the study highlights the creation of support networks among users, where women engage in collective problem-solving and shared experiences. The findings underscore the importance of apptivism, the intersection of app development and activism, as a powerful tool to promote gender equity in digital ecosystems. By demonstrating how digital solutions can serve as mechanisms for social change, this study contributes to the understanding of the impact of women-led technological initiatives.
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