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Item type:Publication, Trends in the literature about the adoption of digital banking in emerging economies: A bibliometric analysis(Multidisciplinary Digital Publishing Institute (MDPI), 2024-12-01)This study examines the trends in the literature about adopting digital banking in emerging economies. It is based on the concepts of digital transformation and technological adoption, which significantly impact the development of the banking industry. A quantitative approach was used through a bibliometric analysis using data from Scopus to achieve the objective. The search equation allowed 118 publications to be extracted and analyzed. The results show that digital banking in emerging countries is a growing field of research that has driven the of new information technologies. The perceived usefulness of digital banking is a key factor in promoting its adoption in the market. Attributes such as security and trust were identified as affecting the level of user satisfaction. Most studies are based on technological adoption, where perceived risk, usefulness, and ease of use are key to understanding the intention to use these technologies. Some countries’ concerns about financial inclusion, cyber security, and trust in financial technology are evident. While digital banking has the potential to increase the coverage of financial services, there are concerns about cybersecurity risks and user data protection. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Examining the Relationship Between Organizational Ambidexterity and Firm Performance in New Technology-Based Firms(Multidisciplinary Digital Publishing Institute (MDPI), 2026-03-01)Organizational ambidexterity is an essential topic in management research. A growing number of studies argue that organizational ambidexterity is increasingly critical to the sustained competitive advantage of firms. However, there is less research on ambidexterity in new technology-based firms, despite the significant impact it has on local and national economies. The study examined the relationship between organizational ambidexterity and firm performance (non-economic and economic). The sample consists of 102 Colombian new technology-based firms. A latent variable design or structural equation modeling was followed. The statistical method was Partial Least Squares Structural Equation Modelling (PLS-SEM). According to the results, organizational ambidexterity is positively related to both non-economic and economic performance. Organizational ambidexterity explained 10% of the variance of the economic performance and 56% of the variance of the non-economic performance. These findings highlight the importance of organizational ambidexterity to obtain better firm performance, especially non-economic performance related to customer perception, employee satisfaction, and improvement in the quality of products and services in new technology-based firms.1
