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Author: search.filters.author.Juan WestonStart date: 2022

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    Biosecurity in the workplace and a QMS during the COVID-19 pandemic: A survey for Peruvian goods companies
    (Taylor & Francis, 2022-10-27)
    Objectives. This study analyzes the differences between goods companies with a Standard No. ISO 9001:2015 quality management system (QMS) and those without, in terms of implementation of biosecurity measures during the COVID-19 pandemic. The study shows whether having a QMS helped companies to implement the biosecurity measures required to continue operating during a pandemic. Methods. The sample was composed of 145 Peruvian goods companies. The empirical data were collected through a questionnaire sent to company presidents, general managers and department heads. The questionnaire focused on four biosecurity dimensions in the workplace: protocols, preventive actions, biosecurity processes and risk management. Results. The study found that companies with a QMS (Standard No. ISO 9001:2015) significantly differed from companies without in the implementation of three of the four biosecurity dimensions. Conclusions. This study is useful for academia and companies because it identifies the main differences between certified and non-certified companies, in terms of adoption of biosecurity measures. This study highlights the importance of a QMS to respond to hazardous situations like a global health crisis, but also provides useful information for the strategic decision-making process of companies.
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    QMS and biosecurity measures in Peruvian services companies during the COVID-19 pandemic
    (Inderscience Publishers, 2025-01-01)
    This research presents the results of a comparative analysis related to the adoption of measures to prevent and control the spread of the COVID-19 pandemic between services companies with/without ISO 9001 quality management systems (QMSs). For this purpose, an empirical study was conducted with a sample of 648 Peruvian services companies. Data were collected using questionnaires based on four measures against COVID-19: preventive actions, protocols, biosecurity processes and risk management. Descriptive and inferential techniques were implemented to analyse the data. The study found that companies with ISO 9001 scored higher than non-certified companies in the implementation of the four analysed measures against COVID-19. However, these differences were not significant in the case of protocols and risk management. Overall, this study empirically assessed the importance of having a QMS to meet more quickly and effectively government requirements during contingencies such as a global health crisis.
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    From Strategy to Maintenance: Evidence From Capital-Intensive Organizations
    (Institute of Electrical and Electronics Engineers Inc., 2026-01-01)
    Industrial digitalization and the adoption of smart technologies have transformed asset management in capital-intensive sectors. Despite these advancements, little is known about how organizations translate their strategic orientation into tangible operational outcomes. This study examines how Entrepreneurial Orientation (EO) drives Operational Performance (OP) through Smart Maintenance (SM), considering Environmental Dynamism (ED) as a moderating factor. Drawing on the Dynamic Capabilities Theory (DCT) and the Contingency Theory (CT), a mediated and moderated model integrating strategic and operational domains is proposed. A cross-sectional quantitative approach using partial least squares structural equation modeling (PLS-SEM) was applied to a sample of 204 industrial firms in the manufacturing and mining sectors in Peru. The results showed that EO significantly influenced SM (β = 0.51; p < 0.001) and that SM improved OP (β = 0.35; p < 0.001), providing evidence of the partial mediation of SM between EO and OP. ED showed direct positive effects on both SM and OP, although its moderating influence on EO-related paths was not significant. The model achieved R² = 0.37 for OP and R² = 0.36 for SM, with satisfactory predictive validity (Q² > 0). These findings enhance the understanding of SM as a translation mechanism between strategy and performance, reinforcing the importance of aligning entrepreneurial capabilities, technology, and environmental dynamism to improve operational competitiveness in emerging economies.
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