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Author: search.filters.author.Claudia Yáñez-Valdés

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    Between pride and frustration: why committed public healthcare workers consider exiting
    (Emerald Publishing Limited, 2026-01-01)
    This study examines why healthcare professionals in public hospitals may still express intentions to leave their organizations despite reporting favorable levels of workplace well-being and affective commitment. It introduces ambivalent identification as a mediating mechanism that helps explain turnover intention in the public sector. Design/methodology/approach Drawing on the job demands–resources model and social identity theory, survey data were collected from 520 administrative and healthcare personnel in two Colombian public hospitals. Partial least squares structural equation modeling (SmartPLS) was used to test the relationships among workplace well-being, affective commitment, ambivalent identification, and turnover intention. Findings Results show that workplace well-being and affective commitment are negatively associated with ambivalent identification, while ambivalent identification is positively related to turnover intention. Mediation analyses confirm that ambivalence transmits the effects of well-being and commitment on turnover intentions. These findings highlight that even committed and engaged employees may consider leaving when organizational identification is marked by unresolved tensions. Originality/value The study advances public management research by integrating ambivalent identification into turnover models, extending the job demands–resources framework, and applying social identity theory to a Latin American public healthcare context. It highlights identity-based mechanisms that help explain why traditional retention resources may be insufficient in public hospitals and offers practical guidance for managers seeking to detect and address ambivalence to strengthen workforce stability.
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    Apptivism': Women's activism through digital applications to solve invisibilized needs
    (Costa Rica Institute of Technology, 2025-09-01)
    The rise of mobile applications developed by women and for women has significantly expanded, addressing diverse topics such as empowerment, health, and social inclusion. These applications have evolved into a distinct form of digital social entrepreneurship, providing innovative solutions to gender-specific issues. However, there remains limited consensus on whether these initiatives effectively contribute to making women's needs more visible and addressing gender disparities in digital spaces. This study examines the role of women-oriented applications as a form of digital activism, assessing their capacity to raise awareness, empower users, and drive social change. Using a thematic analysis of 30 mobile applications created by women, we identified key areas where these technologies contribute to gender equity. Our findings demonstrate that women-led applications not only tackle gender-specific challenges but also act as catalysts for digital activism, fostering community-building, empowerment, and the creation of safe digital spaces. Furthermore, these initiatives align with and significantly advance the United Nations Sustainable Development Goals (SDGs), particularly SDG 5 (Gender Equality), SDG 10 (Reduced Inequalities), SDG 3 (Good Health and Well-being), and SDG 12 (Responsible Consumption and Production). Through sentiment and thematic analysis of user feedback, our results indicate that these applications effectively amplify the visibility of women's unmet needs, provide essential resources, and reduce gender gaps in digital participation. Moreover, the study highlights the creation of support networks among users, where women engage in collective problem-solving and shared experiences. The findings underscore the importance of apptivism, the intersection of app development and activism, as a powerful tool to promote gender equity in digital ecosystems. By demonstrating how digital solutions can serve as mechanisms for social change, this study contributes to the understanding of the impact of women-led technological initiatives.
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