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Item type:Publication, Comparison of students’ use and acceptance of emergency online learning due to COVID-19 in the USA, Mexico, Peru, and Turkey(Springer, 2021-11-01)Due to the COVID-19 pandemic, and pursuant to the governments’ order of citizens remaining at home, several countries were required to transition from face-to-face instruction to an online model to provide higher education to their students. While factors affecting the use of online learning are diverse and have been studied by models of use and acceptance of technology, this cross-sectional study explores the factors unique to the current emergency situation that influence students’ use and acceptance of emergency online learning. Moreover, it proposes a model to predict a student’s cognitive engagement in Mexico, Peru, Turkey, and the USA. This is a quantitative study with an exploratory and descriptive scope and cross-sectional design. Data was collected from 1009 students from the four countries, who completed surveys anonymously. The factors analyzed were attitude, affect, and motivation, perceived behavioral control (ease of use, self-efficacy, and accessibility), and cognitive engagement. The data was analyzed using descriptive, correlation, and regression analysis. The predictive model shows that students’ attitude toward online learning impacts their cognitive engagement in Mexico, Peru, and the USA. Furthermore, self-efficacy is a significant moderator for cognitive engagement in all four countries. The model also shows that each country has different determinants for cognitive engagement. Understanding the factors that affect the use of emergency online learning is essential for the success and/or achievement of its maximum benefits in situations like a global pandemic. Limitations of this study have been identified as use of convenience sampling, and an inability to explore factors related to instruction and system attributes. Professors who did not teach online learning lacked knowledge about online educational strategies and used the technological resources that were immediately available to them. Therefore, research that explores the use of instructional strategies and the use of technological systems during emergency online learning is necessary. This study includes suggestions to incorporate open educational resources that use microlearning and emphasizes the importance of student self-efficacy; because it was predictor of cognitive engagement in all four countries. Faculty and higher education institutions can and should develop strategies to increase students’ sense of self-efficacy. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Business school student satisfaction with emergency remote teaching(Asian Online Journal Publishing Group, 2021-01-01)This study analyzes Peruvian Business School students’ experiences with emergency remote teaching during the COVID-19 pandemic. We used the critical incident technique (CIT) to explore the salient factors on which students based their satisfaction and dissatisfaction with their online education. Data were collected through semi-structured interviews conducted with 27 MBA students. The results comprised 56 incidents – 25 satisfactory and 31 unsatisfactory – in the two major categories of Virtuality and the Teaching-Learning Process. This study contributes a new perspective on online education through the analysis, conducted through CIT, of the Peruvian Business School students’ experiences with online education during the COVID-19 pandemic. Some of the most relevant positive incidents included the recording of classes to review them later; the existence of Learning Management Systems to support the development of online materials; the possibility of entering online classes instead of in-person classes, as well as the flexibility with regard to location. The study allows us to determine several critical aspects in the two identified categories that should be considered when improving future online or hybrid programs. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, The relationship between telework, job performance, work-life balance and family supportive supervisor behaviours in the context of COVID-19(Sage Publications India Pvt. Ltd, 2021-01-01)Telework has become a very popular arrangement that has grown rapidly worldwide, most recently due to the COVID-19 pandemic. It is important to deepen our knowledge about the performance of companies and employees in the context of telework because the results of previous studies are contradictory. The present study examines the relationship among telework, job performance, work–life balance (WLB) and family supportive supervisor behaviour (FSSB) in the context of COVID-19. The data ( N = 519), which are collected from large private service companies in Colombia during the COVID-19 pandemic, are analysed using partial least squares structural equation modelling (PLS-SEM). The results do not indicate a correlation between telework and job performance or WLB in the context of the pandemic. However, positive relationships are found between job performance and both FSSB and WLB, and between FSSB and WLB. The findings help us to understand both the importance of WLB and FSSB for teleworkers and the way these factors impact job performance. The present results could help companies design strategies for the implementation of telework after COVID-19. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Biosecurity in the workplace and a QMS during the COVID-19 pandemic: A survey for Peruvian goods companies(Taylor & Francis, 2022-10-27)Objectives. This study analyzes the differences between goods companies with a Standard No. ISO 9001:2015 quality management system (QMS) and those without, in terms of implementation of biosecurity measures during the COVID-19 pandemic. The study shows whether having a QMS helped companies to implement the biosecurity measures required to continue operating during a pandemic. Methods. The sample was composed of 145 Peruvian goods companies. The empirical data were collected through a questionnaire sent to company presidents, general managers and department heads. The questionnaire focused on four biosecurity dimensions in the workplace: protocols, preventive actions, biosecurity processes and risk management. Results. The study found that companies with a QMS (Standard No. ISO 9001:2015) significantly differed from companies without in the implementation of three of the four biosecurity dimensions. Conclusions. This study is useful for academia and companies because it identifies the main differences between certified and non-certified companies, in terms of adoption of biosecurity measures. This study highlights the importance of a QMS to respond to hazardous situations like a global health crisis, but also provides useful information for the strategic decision-making process of companies.1 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Rising strong: Peruvian women entrepreneurs’ journey through the COVID-19 pandemic(Institute of Electrical and Electronics Engineers Inc., 2024-11-25)This study explores the challenges faced by Peruvian women entrepreneurs during COVID-19 pandemic, their emotional responses, and coping mechanisms. Structured interviews with 51 women entrepreneurs were analysed using thematic analysis, framed by social cognitive theory. Seven main challenges emerged: disruptions to operations, financial instability, health and safety concerns, business model adaptation, workforce management, external factors, and emotional impacts. Resilience and adaptability were demonstrated through community support, digital tools, and innovative resource management. Findings suggest the need for tailored financial support, enhanced digital literacy, robust support networks, mental health resources, and adaptive leadership strategies. Policy recommendations include the development of gender-sensitive policies and simplified regulatory procedures. This study provides a comprehensive analysis of women's entrepreneurial journeys during a global crisis, offering insights into unique challenges and adaptive strategies to inform future support systems and policies for women entrepreneurs in developing countries. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Why might home-based work duties be perceived by female academics as extreme? A qualitative study(Emerald Publishing, 2024-10-25)This study aims to answer the following question: Why might home-based work duties be perceived by female academics as extreme? Design/methodology/approach: We employed a qualitative research method through semi-structured interviews with 33 female academics from three public universities selected from amongst 26 public institutions of higher education in Egypt. Thematic analysis was subsequently used to determine the main ideas in the transcripts. Findings: We find that the sudden implementation of home-based work makes the academic duties of female academics extreme. Moreover, the following four factors help explain the extremity/intensity of the home-based work of female academics: mental and physical fatigue resulting from WFH, the inability to adequately meet family commitments when working from home (WFH), poor resources for home-based work and reduced ability to focus on the obstacles facing them in their academic career. Originality/value: This paper contributes by filling a gap in human resources management and higher education in which empirical studies on female academics WFH and extreme academic duties have been limited so far. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Instructional Methods in Emergency Online Teaching: The Case of a Latin American Business School(Asian Online Journal Publishing Group, 2023-01-01)Instructional methods have an impact on the learning process and the quality of educational services aimed at accomplishing learning objectives. The purpose of this paper is to examine the most preferred instructional methods during emergency online teaching used by instructors. The data was collected through semi-structured interviews with 36 full-time and part-time faculty members belonging to an accredited Hispanic business school. The results showed that faculty used many different instructional methods during synchronous and asynchronous sessions. Similarly, there is a relationship between the professors’ academic areas and the instructional methods used. Based on these results, this study proposes a reference model of instructional methods for higher education based on professors’ experiences during emergency online teaching that includes five categories: group methods, active methods to contribute to the development of competencies, methods to ascertain prior knowledge, methods that promote understanding through the organization of information and methods that use digital tools. The originality of the study lies in the fact that it analyzes the migration experience from in-person to online teaching at an accredited Hispanic business institution. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, QMS and biosecurity measures in Peruvian services companies during the COVID-19 pandemic(Inderscience Publishers, 2025-01-01)This research presents the results of a comparative analysis related to the adoption of measures to prevent and control the spread of the COVID-19 pandemic between services companies with/without ISO 9001 quality management systems (QMSs). For this purpose, an empirical study was conducted with a sample of 648 Peruvian services companies. Data were collected using questionnaires based on four measures against COVID-19: preventive actions, protocols, biosecurity processes and risk management. Descriptive and inferential techniques were implemented to analyse the data. The study found that companies with ISO 9001 scored higher than non-certified companies in the implementation of the four analysed measures against COVID-19. However, these differences were not significant in the case of protocols and risk management. Overall, this study empirically assessed the importance of having a QMS to meet more quickly and effectively government requirements during contingencies such as a global health crisis.3 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Empowering resilience: navigating challenges faced by women entrepreneurs in Taiwan amidst COVID-19(Emerald Publishing Limited, 2026-06-23)This study investigates the challenges faced by Taiwanese women entrepreneurs during the COVID-19 pandemic, as well as their emotional responses and the strategies they employed to cope with these challenges. Design/methodology/approach Data were collected through structured interviews with 50 women entrepreneurs and analyzed using thematic analysis, framed by social cognitive theory and the resource-based view. Findings Seven major challenges were identified: financial instability, government policies and restrictions, disruptions to business operations, supply chain disruptions, communication issues with clients, difficulties in complying with health and safety measures and workforce disruption. The emotional responses ranged from feelings of helplessness and frustration to resilience and hope, which in turn informed the adoption of various adaptive strategies. Research limitations/implications The small sample size of 50 participants limits the generalizability of the findings. Additionally, qualitative research relies on the researchers' interpretation of data, which may introduce subjectivity and bias. Practical implications The lessons learned from women entrepreneurs during the COVID-19 pandemic highlight the resilience, adaptability and innovative strategies employed by women entrepreneurs during challenging times. Originality/value The findings highlight the resilience and innovative capabilities of women entrepreneurs in crisis contexts and underscore the need for tailored support mechanisms, including financial assistance, digital literacy training and mental health resources. Policy recommendations emphasize the importance of gender-sensitive policies and simplified regulatory procedures. The findings also contribute to advancing scholarship on gender equality (SDG 5) and decent work and economic growth (SDG 8).