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Author: search.filters.author.Alireza AmirteimooriSubject: search.filters.subject.Benchmarking

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    Stochastic benchmarking
    (Springer Science+Business Media, 2021-12-11)
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    Benchmarking
    (Springer Science+Business Media, 2021-12-11)
    Benchmarking is an efficiency performance measurement procedure that allows firms to compare their performance to the top competitors. In this chapter, benchmarking (as an efficiency performance measurement tool using a specific indicator) and key performance indicators are first briefly introduced. Then, we introduce efficiency and productivity and the ways for measuring the different types of efficiencies.