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    Towards an efficient approach for identification and selection of stakeholder engagement strategies: a case study
    (Technical University of Liberec, 2021-01-01)
    The goals and objectives of a project as well as the needs, requirements and expectations of the project stakeholders may contradict or non-fulfillment of them may have different detrimental and negative consequences for the project. Therefore, project stakeholders should be effectively managed, but it is not possible to satisfy all project stakeholders and meet all of their expectations and requirements. As a result, project team must strike a balance between the project goals and objectives and the needs, requirements and expectations of the project stakeholders in order to complete the project successfully. Despite highlighting the significant importance of project stakeholder management, there exists a notable gap in exerting an effective decision support system to adopt stakeholder engagement strategies particularly in oil and gas construction projects. This study proposes a comprehensive framework for the identification, prioritization and selection of the stakeholder engagement strategies in one of the large size oil and gas construction projects in Iran. In this paper, a hybrid method which is the combination of the SWOT (strengths, weakness, opportunities and threat) analysis and fuzzy Delphi method is first exploited for identifying the appropriate stakeholder engagement strategies. Subsequently, fuzzy SWARA (Step-wise Weight Assessment Ratio Analysis) is employed to weight the crucial criteria, and finally, fuzzy WASPAS (Weighted Aggregated Sum Product Assessment) is utilized to prioritize the identified stakeholder engagement strategies. This research contributes to the body of knowledge on project stakeholder management by presenting a novel framework for identifying, ranking and selecting the suitable strategies for effective stakeholder engagement considering one of the largest oil and gas construction projects in the country. The value of this study is in applicability of the proposed methodology for project managers and practitioners in other oil and gas construction projects.
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    Item type:Publication,
    Identification and selection of stakeholder engagement strategies: case study of an Iranian oil and gas construction project
    (Taylor & Francis, 2021-03-19)
    Despite emphasizing the great importance of stakeholder management, there is a gap in applying a decision support system to adopt sustainable strategies for stakeholder engagement and conflict resolution especially in oil and gas projects. This paper presents a new framework for adopting the strategies in one of the largest oil and gas projects in Iran. In this proposed framework, firstly, the hybrid SWOT analysis and fuzzy Delphi method are used to identify and rank the sustainable stakeholder engagement strategies for managing conflicts. Then, a mathematical programming model was proposed to select the optimal strategies to maximize stakeholder engagement. The findings indicate that the results of the hybrid SWOT analysis and fuzzy Delphi method and the mathematical programming model are the same and the high ranked strategies obtained by the hybrid SWOT analysis and fuzzy Delphi method are selected in the proposed mathematical programming model as well. Also, each selected strategy can cover more than one conflict and improve stakeholder engagement.