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Item type:Publication, Servant leadership and job satisfaction in master of business administration students(Centro de Información Tecnológica, 2020-12-01)La presente investigacin tuvo como propsito validar el efecto positivo del liderazgo servidor en la satisfaccin laboral, utilizando como base la teora del aprendizaje social. Este estilo de liderazgo surgi como un enfoque altruista que prioriza aspiraciones y necesidades de los seguidores. Se administr un cuestionario a una muestra de 225 estudiantes que cursaban la maestra en administracin de empresas (MBA, por sus siglas en ingls) en CENTRUM Catlica del Per. El estudio presenta un alcance explicativo, corte transversal y enfoque cuantitativo. El anlisis de datos incluy la aplicacin de tcnicas como anlisis factorial y modelos de ecuaciones estructurales. Los resultados corroboraron la influencia positiva del liderazgo servidor en la satisfaccin laboral de los subordinados y demostraron que las dimensiones del liderazgo servidor fueron fielmente replicadas en el contexto peruano. Los hallazgos resaltan la importancia de adoptar enfoques de liderazgo ms altruistas en la promocin de la satisfaccin laboral, del que deriven mejores actitudes laborales. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Career Shock of Hotel Employees and Their Individual Resilience: An Exploratory Study(Emerald Publishing, 2023-05-24)This study aims to investigate the extent to which global shocks like Covid-19, climate crisis or war in Ukraine represent a negative career shock for hotel employees and how their individual resilience helps them to mitigate such shock. Design/methodology/approach: A qualitative research method is used, and semi-structured interviews were conducted with 30 full-time employees working at four hotels in Sharm El-Sheikh, Egypt. Thematic analysis was used to extract the main ideas from the transcripts. Findings: The findings showed that some of the addressed employees do not perceive the impact of current wicked problems as a negative career shock that would cause them to divert their career paths particularly because of the recent support they receive from their professional and social circles. However, some respondents are worried about their career prospects owing to the dramatic events affecting beach tourism in Egypt this past decade. Findings reveal that managing negative career shocks necessitates institutional support, as well as employee responsibility and the adaptation. Originality/value: This paper contributes by filling a gap in hospitality, and human resources management, in which empirical studies on the relationship between career shock of hotel employees and their individual resilience have been limited so far.