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    Autonomy, competence and relatedness: How and why do artisan entrepreneurs act as responsible leaders?
    (Emerald Publishing, 2024-08-27)
    The aim of this paper is to answer the question: What stimulates artisan entrepreneurs to act as responsible leaders? Design/methodology/approach: A qualitative research method was employed and semi-structured interviews with 30 artisans working in four different artisanal activities were used to gather the data. Thematic analysis was subsequently applied to the interview transcripts. Findings: The findings suggest that the main factors causing artisan entrepreneurs to act responsibly are as follows: autonomy (the authority artisans exercise in managing their businesses; preserving socio-cultural identity is an artisan’s main duty; proving an individual competency in implementing society-related priorities), competence (adhering to generally accepted business practices; simplicity of developing and maintaining the social agenda of artisan enterprises; meeting the clients’ desire in exercising a social awareness) and relatedness (returning social favours; necessitating involvement with different stakeholders; contributing to the common good). Originality/value: This paper contributes by filling a gap in the literature on artisan entrepreneurship, responsible leadership and research in tourism and hospitality, in which empirical studies on the responsible practices of artisan entrepreneurs have been limited so far.
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    The Gendered Use of Cronyism in Academic Contexts: Does Social Exchange Really Matter?
    (Emerald Publishing, 2023-08-15)
    The purpose of this study is to investigate how cronyism is employed by some married female faculty to secure workplace rights and privileges. Design/methodology/approach: A qualitative research design is employed and interviews were conducted with 32 female academics working at four different universities. Findings: The narrative demonstrates the gendered use of cronyism at work – pre-COVID-19, during which female academics had to work full-time and be present on school campuses, and after COVID-19 pandemic, when academic working conditions changed due to the lockdown of university campuses and the reliance on remote online protocols to fulfil academic duties. The paper shows an increased use of cronyism as a mechanism to reduce heavy workloads. This type of cronyism is known as the expectation of mutual favour cronyism, which means that benefits are exchanged between a female academic and the chair of her department and/or the school rector, but the interests of the university they work in are not taken into consideration. Originality/value: Virtually, no research exists on the sociocultural determinants of nepotism that undermine the professional performance of female academics at work. The authors draw on social exchange theory and the norm of negative reciprocity to identify the conditions under which social capital is undermined. The results have important implications for theory, practice and future research.
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    Cronyism as a Coping Strategy: How Do Female Academics Deal with the Lack of Emancipative Support?
    (Emerald Publishing Limited, 2023-06-16)
    Purpose This paper aims to explore how female academics use cronyism to cope with the lack of emancipative support resulting from their intense teaching and research duties, poor representation at senior administrative levels and their exhausting familial commitments. Design/methodology/approach Qualitative semi-structured interviews were conducted with 32 female academics working full-time at four public universities in Egypt. Findings The findings showed that the low action resources (considering their unreasonable teaching loads, research requirements and supervision engagements), emancipative values (the unfair representation of female academics at senior administrative levels) and civic entitlement (universities not serious about promoting gender equality) are perceived by female academics as a lack of empowerment that necessitates their adoption of cronyism as their main coping strategy. Moreover, in male-dominated societies, female academics who do not have the power to shape their work-related status tend to use undesirable behaviours such as cronyism to mitigate the negative consequences of the shocks they encounter. Originality/value This paper contributes by filling a gap in human resources management in which empirical studies on the relationship between cronyism, emancipation and career shocks have been limited so far.
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    Why is self-employment not perceived by senior women as a priority? A North African experience
    (Emerald Publishing Limited, 2025-10-30)
    This study aims to explore the reasons why self-employment is not prioritized by senior women within the Egyptian context. Design/methodology/approach The data were collected through semistructured interviews with a purposive sample of 36 senior women who engaged in entrepreneurial activities for a period following their retirement but subsequently ceased to retain access to their pensions. The data were analyzed using the Gioia methodology to systematically identify key patterns and themes emerging from the interviews. Findings The authors revealed three main categories of barriers that discourage senior women from pursuing self-employment: personal barriers, including excess weight, impatience and aversion to social media applications; economic barriers, such as reliance on state pensions and insufficient capital to initiate business ventures; and socio-cultural barriers, encompassing traditional gender roles and shifting priorities toward religious practices. These factors collectively contribute to the widespread overlooking of self-employment opportunities among senior women in Egypt. Originality/value The originality of this research lies in its identification of often-overlooked obstacles, namely, physical health challenges, religious commitments and entrenched gender norms, that significantly impede entrepreneurial intentions among women over the age of 60 in Egypt. By highlighting the stark divergence between the entrepreneurial reluctance of Egyptian senior women and the increasing self-employment trends observed among older populations in Western societies, this paper offers a culturally nuanced reevaluation of senior women's entrepreneurship within the North African context.
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    When Grand Societal Challenges Stimulate the Creation of Public Value: A Study of Nurses in a Non-Western Public Healthcare Sector
    (Wiley, 2025-05-01)
    This study aims to explore the extent to which grand societal challenges motivate street‐level bureaucrats to actively create public value and why. The empirical sample comprises semi‐structured interviews with 36 nurses working in four public hospitals in Egypt. Thematic analysis was subsequently applied to the transcripts from the semi‐structured interviews to highlight the main themes linked to this topic. The findings show that the respondents (nurses in this case) have accepted the idea of creating public value through working extra unpaid hours, engaging actively in night shifts, and treating incoming refugees. This is a result of the following three categories of motives: Humanitarian (religious considerations, appreciation and praise from refugees, desire to emigrate), Job‐related (greater sense of discretionary power, implementing the orientation or directions of the hospital administration, exploiting recent developments in medical instruments) and Patriotic motives (understanding that refugees are a source of foreign currency, creating a culturally diverse climate which Egypt lacks, ensuring partnership between hospitals and the private sector). This study contributes to emerging literature on grand societal challenges and the creation of public value by street‐level bureaucrats on which empirical studies are rare, particularly in the context of developing nations.
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    Street-level bureaucracy and extreme work: understanding career shock perceptions among nurses in public hospitals
    (Emerald Publishing Limited, 2025-11-10)
    PURPOSE: The aim of this study is to explore how extreme work conditions influence nurses' experiences of career shock in public hospitals. DESIGN/METHODOLOGY/APPROACH: This study employed a phenomenon-based approach to gain a deeper and more nuanced understanding of real-world phenomena. Semi-structured interviews were conducted with 33 nurses working in public hospitals in Egypt. Thematic analysis was applied to analyze the interview data. FINDINGS: The study identified three key factors contributing to nurses' perceptions of career shock under extreme work conditions: (1) Refugee-related factors (e.g. differential treatment of refugees compared to nationals, refugees as opportunities to supplement income); (2) Contextual factors (e.g. increased courtesy from nationals, rising patient numbers and demands for wage increases) and (3) workplace factors (e.g. extended work hours, heavy job responsibilities and perceived treatment by managers). These factors were found to significantly influence nurses' perceptions of positive or negative career shocks. ORIGINALITY/VALUE: This research fills a gap in the literature on human resources, public administration and healthcare by addressing the limited empirical studies on how extreme job duties shape street-level bureaucrats' (nurses, in this case) perceptions of career shock, particularly in developing and non-Western contexts.
    Scopus© Citations 4  1
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    Public Value Creation Amid Geopolitical Challenges: the Necessity of Robotizing Nurses' Administrative Tasks in the Public Healthcare Context
    (Springer Science+Business Media, 2025-09-01)
    This qualitative study explores the extent to which the integration of robots in Egyptian public hospitals might alleviate nurses' administrative tasks and contribute to the creation of public value, as well as the reasons behind these potential effects. Analysis of interviews reveals that nurses do not believe replacing them with robots for administrative tasks would significantly reduce their workload or enhance public value. The nurses identify three primary challenges contributing to this belief: patient-focused, nurse-focused, and contextual challenges.
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