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Item type:Publication, Rewards and faculty turnover: an individual differences approach(Taylor and Francis Ltd., 2021-01-01)The perception of dissatisfaction with rewards is associated with the growing number of faculty members who express their intention to leave the university (TI). Our study has two aims. First, to analyze the phenomenon of TI based on faculty members’ perception of both extrinsic as intrinsic rewards (EIR), considering the moderating effect of age, seniority, and education level. Secondly, to analyze whether the relationships among the EIR are stronger or weaker for specific faculty members, considering their individual differences. We developed and tested a hypothetical model using binary logistic regression with full-time faculty members working in business schools in Colombia. As for age, seniority and education level, no moderator effect was found between EIR and TI. However, we found support for the idea that some specific extrinsic and intrinsic variables impact TI and reveal individual perceptions of faculty members’ satisfaction increasing the probability of staying or withdrawing from university. We also used multiple correspondence analyses and found support for the idea that there are different levels of association between extrinsic and intrinsic rewards for certain groups of faculty members in relation to TI. The propensity of TI was characterized in three scenarios made of different groups of faculty members. Our findings illustrate that, to fully understand the EIR and TI relationship, scholars must adopt a perspective and methodology that distinguishes the forces of association between EIR from the perspective of individual difference. Practical implications, limitations and future studies are discussed. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Decision-making and effectiveness of business results in times of COVID-19(EconJournals, 2021-05-09)Managers often make decisions in organizations without being aware of the results and hence, their effectiveness. I evaluated three decisions managers made during the first weeks of the COVID-19 pandemic, using a hypothetical model of the decision-making process (DMP) so as to measure the percentage of effectiveness business results (PEBR) achieved. This article analyzes the impact of DMP on PEBR and identifies similarities and differences among top performing managers. Results reveal that the model not only predicts the PEBR, but also there are positive associations between the predictor variables that give meaning to validates the model, so I designed a comparative scenario by gender, age, company size, highlighting the profile of the managers with the best results. To understand the relationship between DMP and PEBR academics must adopt a perspective that considers not only the acceptance of decisions, but also distinguishes the association forces DMP variables; and managers can use this decision-making model to improve the process and the expected results. Practical implications, limitations and future studies are discussed.Keywords: decision-making, participation, alternatives, organizational-goals, communication, acceptance-of-change, decision-outcomesJEL Classification: M10DOI: https://doi.org/10.32479/irmm.11344 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, The influence of consumption values on the environmental attitudes and organic purchase intentions of millennials: A quantitative study using structural equation modeling in Peru(2024-02-09)The present research aimed to identify if consumption values influence the attitudes of Millennials who intend to purchase organic products. The research was quantitative, with a correlational scope and a cross-sectional design, and it was conducted on 509 Peruvian millennials. A questionnaire consisting of 23 questions was administered, and responses were quantified using a five-point Likert scale. The results were processed through an Exploratory Factor Analysis (EFA), Confirmatory Factor Analysis (CFA), and Structural Equation Modeling (SEM) conducted using Statistical Package for Social Sciences 24 and AMOS 24. The study identified that environmental attitudes of Millennials do influence their intentions to purchase organic products, and the antecedents of these attitudes are functional and social values, whereas emotional, conditional, and epistemic values do not. The study confirmed that consumption values, either as a second-order variable or as a single construct, do not influence the attitudes of Millennials who intend to purchase organic products, thus confirming that these dimensions should be measured independently. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Operational excellence in online food delivery service: The role of food biosafety measures(Emerald Publishing, 2024-11-20)This study explores how food biosafety measures (FBM), electronic service quality and product quality influence consumer satisfaction and loyalty in the online food delivery service (OFDS) sector. It also integrates the technology acceptance model (TAM) and the theory of planned behaviour (TPB) to form a robust framework for assessing consumer behaviours and providing insights for this sector. Design/methodology/approach: Data from 877 Colombian urban consumers were collected. The proposed theoretical model was tested using structural equation modelling (SEM) in the SEMinR package of the R program (an open-source programming language). Findings: The results reveal that food biosafety measures and product quality are the most essential factors for OFDS consumers. Besides, food biosafety measures strongly affect product and e-service quality, which in turn significantly and directly impact consumer satisfaction and loyalty. This means that it is necessary to consider both visible actions strongly related to product quality and invisible actions that highlight the role of e-service quality in ensuring operational excellence. Practical implications: To maintain customer satisfaction and loyalty, OFDS managers should consider first working with restaurants that practice high food biosafety measures so that the order leaves the restaurant in good condition. However, OFDS should maintain these measures to ensure operational excellence from the order on the platform until delivery to the end consumer. Originality/value: This innovative study demonstrates how FBMs directly affect perceptions of service, product quality, satisfaction and loyalty. This goes beyond traditional findings suggesting that food biosafety measures' influence is only indirect and mediated by satisfaction. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Navigating uncertainty: Agility, data, and sustainability as drivers of business resilience(2024-10-11)This study examines how businesses manage uncertainty through a combination of emerging technologies, organizational agility, and sustainability practices. Using an integrative literature review and case studies across global regions, the research identifies strategies that enhance decision-making and resilience in volatile environments. The study draws on Dynamic Capabilities Theory and Organisational Information Processing Theory to analyze how companies leverage Big Data, Artificial Intelligence (AI), and Blockchain to navigate uncertainty while ensuring ethical standards. Key findings suggest that firms that adopt flexible organizational structures and sustainable technologies are better positioned to mitigate risks and maintain a competitive edge. Ethical considerations, such as managing algorithmic biases and data privacy, are highlighted as essential for the responsible adoption of these technologies. The study concludes that integrating agility, advanced data analytics, and sustainability not only enhances organizational resilience but also offers long-term strategic advantages. The research provides practical recommendations for business leaders and proposes future research directions focused on SMEs and the ethical implications of digital transformation. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Beyond convenience: Understanding the nexus of food biosafety, service quality, and brand image in online food delivery services(Taylor & Francis, 2024-07-11)This study aims to present an integrative model assessing the impact of Food Biosafety Measures (FBM), e-Service Quality (e-SQ), and Product Quality (PQ) on Online Food Delivery Service (OFDS) brand image, e-consumer satisfaction (e-CS), and e-loyalty (e-LO), grounded in Expectation-Disconfirmation Theory (EDT). Employing a cross-sectional survey design, the study analyzed responses from 911 users in Bogotá and Medellín through structural equation modeling (PLS-SEM). A multigroup analysis assessed differences across these two cities. The study found that FBM significantly enhances e-CS but does not directly impact brand image, suggesting other factors, such as e-SQ and PQ, play essential roles. E-SQ and PQ robustly influence brand image, which modestly affects both e-CS and e-LO. The study confirms that e-CS significantly fosters e-LO, with FBM indirectly influencing e-LO via e-CS. For OFDS managers and policymakers, emphasizing food biosecurity, service, and product quality is vital for enhancing consumer satisfaction and fostering loyalty. Geographical nuances revealed through multigroup analysis indicate the importance of region-specific strategies for service quality and market expansion. This research fills a gap in the OFDS literature by empirically validating non-food quality attributes in generating e-CS and, indirectly, e-LO. It highlights the complexity of brand image construction and provides a framework for OFDS brands to augment consumer satisfaction and loyalty in a dynamically evolving sector. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Consumer Perceptions of Online Food Delivery Services: Examining the Impact of Food Biosafety Measures and Brand Image(Sage Publications India Pvt. Ltd, 2023-01-01)This study aimed to examine the impact of food biosafety measures, e-service quality, and product quality on the satisfaction of e-consumers who use food delivery services, as well as to investigate whether brand image moderates the relationship between e-consumer satisfaction and e-loyalty. The sample comprised 1709 Colombian consumers who use food delivery services at home or work. The study found that food biosafety measures, e-service quality, and product quality have a positive impact on e-consumer satisfaction and influence e-loyalty. However, no moderating effect of brand image was found between e-satisfaction and e-loyalty. The study’s novelty lies in providing insights into consumer behaviour changes regarding the online food delivery service (OFDS) during the post-pandemic period, which has resulted in an increased demand for food biosafety globally. These findings offer valuable information to develop strategies that can interpret consumer needs and expectations, learn from new trends in the food delivery industry, and apply lessons learned promptly. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, A Comprehensive Bibliometric Analysis and Future Research Directions in the Nexus of Sustainable Business Practices and Turnover Intention(Elsevier Ltd, 2023-12-01)This study aims to investigate the complex interplay between sustainable business practices (SBP) and turnover intention (TI), emphasizing how sustainability initiatives impact employee retention and organizational commitment. Methodology: A bibliometric analysis of 325 articles from the Scopus database, spanning 2013–2023, was conducted using Bibliometrix in R-Studio, systematically addressing five pivotal research questions related to SBP and TI. Articles were chosen based on predefined search terms, focusing on SBP, job satisfaction, and TI, and adhered to strict inclusion/exclusion criteria. Findings: Organizations adopting SBP witness a significant decrease in TI, attributed primarily to enhanced job satisfaction and fortified organizational commitment. Concurrently, the literature on SBP and TI has seen an evolutionary shift from predominantly environmental concerns, such as carbon emissions and waste management, to broader socio-economic sustainability dimensions encompassing social responsibility, community engagement, and economic growth. International collaboration in this realm has proven vital, with significant contributions from countries such as Spain, China, and the UK. Leadership efficacy, supportive organizational culture, and emphasis on work-life balance are pivotal in strengthening the SBP-TI bond. Implications for theory and practice: Beyond academic interest, understanding the SBP-TI relationship is crucial for managers and policymakers. Effective SBP integration within organizational strategies can simultaneously promote sustainability and reduce turnover. This emphasizes the practical need for leadership, a supportive culture, and work-life balance to achieve environmental and socio-economic sustainability goals while retaining employees. Originality and value: By presenting an integrated perspective on SBP and TI, this research provides invaluable insights for organizations aiming to harmonize their sustainability objectives with employee retention strategies. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Reconnecting to perform: the mediating role of well-being in disidentification(Emerald Publishing Limited, 2026-01-09)The of this study is to integrate social identity theory (SIT) with the Job demands-resources (JD-R) model to test whether workplace well-being (WWB) mediated the link between organisational disidentification (DISI) and employee outcomes in public hospitals. Design/methodology/approach A cross-sectional survey of healthcare professionals was used; confirmatory factor analysis and structural equation modelling were used to test the measurement and structural models. A complementary multiple correspondence analysis profiled psychosocial risk segments. Findings DISI significantly undermined WWB and, through this decline, increased turnover intention (TURI), reduced job performance (JP) and elevated counterproductive work behaviour (CWB), with stronger effects among younger professionals. Research limitations/implications The cross-sectional design limits causal inference and the evidence come from two public hospitals in one country, which constrains generalisability. Future research should adopt longitudinal and multilevel designs, test theoretically grounded moderators (e.g. organisational justice, leadership) and compare across institutional contexts to refine boundary conditions for the integrated SIT + JD-R framework. Practical implications Protecting WWB through demand-resource redesign and identity repair at the team level may curb turnover, sustain performance and reduce deviance. Social implications Protecting WWB through demand-resource redesign and identity repair at the team level was able to curb attrition, sustain performance and reduce deviance. Originality/value The study specified why and how DISI depletes resources within SIT + JD-R under systemic moral stress, a condition typical of hospitals with limited resources, clarifying the mediating role of WWB. - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Income-segmented intention-to-adoption pathways for organic food in Lima, Peru: A survey-informed system dynamics analysis(Elsevier BV, 2026-06-20)Organic food uptake in unequal urban markets often remains below stated consumer interest, especially among lower-income groups. This matters for sustainable consumption and cleaner production because broader demand is one condition under which more sustainable food systems can move beyond niche markets. This study presents a survey-informed, scenario-based System Dynamics analysis of income-segmented intention-to-adoption pathways for organic food in Lima, Peru. Drawing on an archived survey of 509 valid millennial respondents and segment-specific weights derived through the Analytic Hierarchy Process, the model tests five mechanism-specific scenario families across segments D, C, and A-B over a 30-month horizon: social influence, subsidy-based reductions in economic effort, their joint dynamic activation, knowledge of benefits and environmental awareness, and ethical-value activation. The results are clearly segmented. The largest end-of-horizon improvement appears in segment D when affordability relief and social reinforcement operate jointly (ΔP = 0.123), followed by social influence alone (ΔP = 0.087) and subsidy-based relief (ΔP = 0.051). Knowledge of benefits and environmental awareness in segment C produces a more modest gain (ΔP = 0.012), while ethical-value activation in segment A-B provides bounded directional evidence (ΔP = 0.020). These findings suggest that intention-to-adoption pathways under urban inequality are better understood as dynamic, non-additive, and segment-specific than as the outcome of a single common driver. All results should be read as scenario-based evidence on differentiated modeled pathways, not as direct observation or external validation of real purchasing behavior.